GRAND OPENING | BIKEGUIDE
16.6. 12:00–18:00 BikeStudio, Vajnorská 98A, Bratislava

Personal Data Protection


OPERATOR'S DECLARATION ON THE PROCESSING OF PERSONAL DATA

This section provides information on the processing and protection of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and Act No. 18/2018 Coll. of the Slovak Republic on Personal Data Protection and on amendments and supplements to certain acts (hereinafter referred to as the "Personal Data Protection Act"). The Operator design element, s. r. o., with its registered office at Topoľova 5, 811 04 Bratislava, ID No. (IČO): 45441201 (hereinafter referred to as the "Operator"), has adopted appropriate technical and organizational measures to ensure the protection of the data subjects' rights, demonstrating the lawful processing of personal data. Furthermore, the Operator has implemented a transparent system for recording security incidents and any inquiries from data subjects as well as other persons.If necessary, data subjects can obtain individual information by telephone at: 0905 6103 32 or by e-mail at: info@bikeguide.sk

1. Operator
design element, s. r. o.

Topoľova 5, 811 04 Bratislava
ID No. (IČO): 45441201


We process your data for our own purposes as the Operator. This means that we determine the purpose for which your personal data is collected, specify the means of processing, and are responsible for its proper execution.

2. Processors
In certain cases, the Operator may also process the personal data of data subjects through processors who are authorized to process personal data in accordance with Article 28 of the GDPR.Processors process the personal data of data subjects on behalf of the Operator. Processing of personal data through a processor does not adversely affect the exercise and enforcement of the data subject's rights. The Operator only uses processors that provide adequate technical, organizational, and other measures so that the processing meets GDPR requirements and the protection of the data subject's rights is fully ensured.The Operator utilizes the following categories of processors when processing the personal data of data subjects:

  • A supplier providing technical solutions, webhosting services, maintenance, and support for IT systems used by the Operator.
  • A supplier providing accounting and tax obligation services for the Operator.

Categories of personal data recipients: persons acting under the authority of the operator, legal representative, auditor, state administration and public authorities performing control and supervision.


3. Purpose of Personal Data Processing
As the operator, we exclusively process personal data that we can support with a legitimate legal basis and a defined purpose:

  • Data processing for the purpose of user account registration
    On our website, you have the option to register a user account, through which you can make purchases more easily and have a record of all completed purchases in one place. The receipt and processing of personal data for this purpose takes place in accordance with Art. 6(1)(a) of the General Data Protection Regulation – specifically based on the consent granted for the processing of personal data for the purpose of user account registration. You have the right to withdraw your consent at any time.
  • Data processing for the purpose of receiving and processing an order
    The receipt and processing of personal data through an order submitted by you – electronically, in person, by telephone, or in writing – and its subsequent processing in the form of delivering selected products, goods, or services, takes place in accordance with Art. 6(1)(b) of the General Data Protection Regulation. This processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject prior to entering into a contract. Furthermore, we process personal data for the purposes of mutual communication or to fulfill obligations and exercise rights arising from this contractual relationship.
  • Data processing for the purpose of obtaining updates via Newsletter
    On our website, you have the option to register your e-mail address if you are interested in being informed in a timely manner about our news and current promotions within our service provision. The receipt and processing of personal data for this purpose takes place in accordance with Art. 6(1)(a) of the General Data Protection Regulation – specifically based on the consent granted for the processing of personal data to receive current news via electronic mail to the provided e-mail address. You have the option to withdraw your consent at any time.
  • Contact form or inquiries in another form
    If you wish to contact us via the contact form, write us your opinion, evaluation, or handle another inquiry or issue that has arisen, you can get in touch with us and we will be happy to help you. For this purpose, we will process your contact personal data in accordance with Art. 6(1)(f) of the General Data Protection Regulation. In this case, our legitimate interest is to assist our clients, but also to handle questions, requests, or complaints from third parties. You have the right to object to such processing at any time.

4. List of Processed Personal Data

Depending on the specific purpose of the processing, we process different categories of your personal data:

  • User account registration
    – E-mail, login password, telephone number, first and last name, residential address, or other correspondence address for shipment delivery needs.
  • Receiving and processing an order
    – First and last name, residential address, or other correspondence address for shipment delivery needs, telephone number, e-mail.
  • Registration and subscription to newsletters
    – E-mail.
  • Contact form or inquiry in another form
    – Name, e-mail, message text, and in exceptional cases, telephone number.

5. Secure Internet Banking

When paying online via payment systems, you enter all your data on the secure pages of the bank.We do not come into contact with your sensitive payment data – we are only informed of the successful or unsuccessful outcome of the transaction.

6. Processing and Retention Period of Your Personal Data
Your personal data that we have processed or are processing in accordance with Art. 6(1)(b) of the GDPR – within the fulfillment of the operator's obligations – we further process for the purpose of fulfilling our legal obligations in the area of taxes and accounting arising from generally binding legal regulations (e.g., retention of individual accounting records and invoicing under Act No. 431/2002 Coll. on Accounting, as amended, for cases demonstrating compliance with tax obligations under tax legislation Act No. 595/2003 Coll. on Income Tax, Act No. 563/2009 Coll. on Tax Administration, etc.), which we must retain for the period stipulated by the relevant legal regulations. In any case, we follow the principle of personal data retention minimization under Art. 5(1)(e) of the GDPR, and therefore your personal data that is not subject to archiving according to special legal regulations will be deleted or anonymized.Personal data processed in accordance with Art. 6(1)(a) of the GDPR – based on consent granted for the purpose of, for example, sending current marketing news, is processed for a period of 3 years, or until it is withdrawn. In the event that the data processing period is nearing its end, we contact the data subject, at which point the consent to process personal data for the defined purpose can be renewed and extended for the next period. If the data subject does not grant consent or does not respond to the contact made, we will no longer process the personal data of the data subject – i.e., we will automatically remove the data from our records, electronically delete the data from systems, and physically shred it.
Personal data processed in accordance with Art. 6(1)(f) of the GDPR – based on a legitimate interest, which was obtained when responding to a submitted inquiry/initiative or question, is retained for the duration of handling the inquiry. If, after handling, the data was not subsequently transferred into a pre-contractual or contractual relationship, it is deleted without undue delay. As the Operator, we will ensure the deletion of personal data without undue delay.

As the Operator, we will ensure the deletion of personal data without undue delay after:

  • all contractual relationships between you and us as the operator have been terminated; and/or
  • all your obligations towards the operator have expired; and/or
  • all your complaints and requests have been settled; and/or
  • all other rights and obligations between you and us as the operator have been settled; and/or
  • all purposes of processing established by legal regulations or purposes of processing for which you gave us consent have been fulfilled, if the processing was carried out on the basis of the data subject's consent; and/or
  • the period for which the consent was granted has expired or the data subject has withdrawn their consent; and/or
  • the data subject's request for the deletion of personal data has been granted and any of the reasons justifying the granting of this request have been met; and/or
  • a decisive legal fact for the termination of the purpose of processing has occurred and, at the same time, the protective retention period defined with regard to the principle of minimizing the personal data retention period has also expired;
  • and at the same time, the legitimate interest of the operator does not persist, all obligations established by generally binding legal regulations that require the retention of the data subject's personal data have expired (in particular for the purposes of archiving, performance of a tax audit, etc.), or which could not be fulfilled without their retention.
Any accidentally obtained personal data is under no circumstances systematically processed further for any purpose defined by us. If possible, we inform the data subject to whom the accidentally obtained personal data belongs about its accidental acquisition and, depending on the nature of the case, we provide them with the necessary cooperation leading to the restoration of control over their personal data. Immediately after these necessary steps aimed at resolving the situation, we will promptly destroy all accidentally obtained personal data in a secure manner.In case of interest in further information about the specific retention period of your personal data, please contact us using the provided contact details.


7. Disclosure of Data
Our company under no circumstances discloses the obtained data.

8. Cross-border
Transfer and Profiling of Personal DataCross-border transfer and profiling are not carried out.

9. Rights and Obligations of the Data Subject

  • The customer is obliged to provide only complete and true data.
  • The customer undertakes to update their data in the event of a change, at the latest before the execution of the first order following the occurrence of the change.
  • The customer undertakes that if they provide personal data of a third party (first name, last name, telephone number), they do so only with their consent and the data subject is familiar with the procedures, rights, and obligations stated on this page.
  • As our client and data subject, you have the right, to the specified extent, to decide on the handling of your personal data. You can exercise these rights in person at the registered office of the Operator or by telephone – in writing (by post / e-mail).
We will try to answer you as soon as possible, but we will always answer you no later than 30 days from the delivery of your request. Valid legal regulations and the GDPR Regulation, or the Act, guarantee you in particular: Right of access – You have the right to request confirmation from us as to whether your personal data is being processed and, if so, to obtain a copy of this data and additional information resulting from Art. 15 of the Regulation, or § 21 of the Act. In the event that we collect a large amount of data about you, we may require you to specify your request for the scope of specific data that we process about you. Right to rectification – In order to constantly process only up-to-date personal data about you, we need you to notify us of any change as soon as it occurs. In the event that we process incorrect data about you, you have the right to request its rectification. Right to erasure (Right to be forgotten) – If the conditions of Article 17 of the Regulation, or § 23 of the Act, are met, you can request the erasure of your personal data. You can therefore request erasure, for example, if you have withdrawn your consent to the processing of personal data and there is no other legal basis for processing, or in the event that we process your personal data unlawfully, or the purpose for which we processed your personal data has ceased and we do not process it for another compatible purpose. However, we will not delete your data if it is necessary for proving, exercising, or defending legal claims. Right to restriction of processing – If the conditions of Article 18 of the Regulation, or § 24 of the Act, are met, you can request us to restrict the processing of your personal data. You can therefore request a restriction, for example, while you contest the accuracy of the processed data or in the event that the processing is unlawful and you do not wish us to delete the data, but you need its processing to be restricted while you exercise your rights. We continue to process your data if there are reasons for proving, exercising, or defending legal claims. Right to data portability – If the processing is based on your consent or carried out for the purpose of fulfilling a contract concluded with you and at the same time carried out by automated means, you have the right to receive from us your personal data that we have obtained from you in a commonly used, machine-readable format. If you are interested and it is technically possible, we will transfer your personal data directly to another operator. This right cannot be applied to processing carried out for the performance of a task carried out in the public interest or in the exercise of official authority. Right to object to processing – If we process your personal data for the performance of a task carried out in the public interest or in the exercise of official authority vested in us, or if the processing is carried out on the basis of our legitimate interests or the legitimate interests of a third party, you have the right to object to such processing. Based on your objection, we will restrict the processing of personal data and unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or grounds for proving, exercising, or defending legal claims, we will no longer process the personal data and we will delete your personal data. You have the right to object at any time to the processing of personal data for direct marketing purposes, including profiling to the extent that it relates to such direct marketing. After raising an objection, we will no longer process your personal data for this purpose. Right to lodge a complaint – If you believe that the processing of your personal data violates the Regulation or the Act, you have the right to lodge a complaint with one of the competent supervisory authorities, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement. For the territory of the Slovak Republic, the supervisory authority is the Office for Personal Data Protection, with its registered office at: Hraničná 4826/12, 820 07 Bratislava, Slovak Republic, web: www.dataprotection.gov.sk, tel.: +421 /2/ 3231 3220. Right to withdraw consent – If the processing of your personal data is based on consent, you have the right to withdraw this consent at any time. The withdrawal of consent does not affect the processing already carried out. If at any time later you decide that you are interested in receiving commercial and marketing offers about our products and services from us again, you can grant your withdrawn consent (or submitted objection) again at any time, through any of the above-mentioned forms of contact.


10. Contact Details of the Office and the Responsible Person

Office for Personal Data Protection of the Slovak Republic
Address:
Hraničná 12
820 07, Bratislava 27
Slovak Republic
ID No. (IČO): 36 064 220

Filing office (Podateľňa):

Monday – Thursday: 8:00 - 15:00
Friday: 8:00 - 14:00

Telephone consultations in the area of personal data protection:

Tuesday and Thursday from 8:00 to 12:00: +421 2 323 132 20
Secretariat of the Chairman of the Office: +421 2 323 132 11
Secretariat of the Office: +421 2 323 132 14
Fax: +421 2 323 132 34

Spokesperson:

Mobile: 0910 985 794
E-mail: hovorca@pdp.gov.sk

E-mail:

a) general: statny.dozor@pdp.gov.sk
b) for providing information according to Act No. 211/2000 Coll.: info@pdp.gov.sk
c) website: webmaster@pdp.gov.sk
d) to submit requests for information according to Act No. 211/2000 Coll. on Free Access to Information, please use the online form.
e) email address through which the Office will... (Note: The source text ends here abruptly).